xb.jili Privacy Policy

This Privacy Policy ("Policy") is issued by xb.jili ("xb.jili," "we," "us," or "our"), the operator of the online gaming platform accessible at xbjili.live and all associated subdomains, mobile interfaces, and related digital services (collectively, the "Platform").

This Policy describes how xb.jili collects, uses, stores, discloses, and protects the personal information of individuals who register for an account, access the xb.jili Login page, use any feature of the Platform, or otherwise interact with xb.jili in connection with the Platform ("Users," "you," or "your").

xb.jili is committed to protecting the privacy and personal data of all users in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC").

By registering an account on xb.jili or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

xb.jili collects personal data from you in the following categories, depending on how you interact with the Platform:

2.1 Registration & Identity Data. When you create an xb.jili account, we collect your full legal name, date of birth, nationality, residential address (including city, province, and postal code within the Philippines), email address, and mobile number. This information is required to create and verify your account.

2.2 Identity Verification (KYC) Data. As part of our Know Your Customer (KYC) obligations under Philippine anti-money laundering regulations, we may collect copies of government-issued Philippine identification documents (such as a PhilSys ID, passport, driver's licence, or SSS/GSIS ID), proof of address documents, and selfie photographs for identity verification purposes.

2.3 Financial Data. We collect information about your deposits and withdrawals, including the payment method used (e.g., GCash account number, Maya account, bank account details), transaction amounts in Philippine Peso (₱), and transaction timestamps. We do not store full payment card numbers.

2.4 Gaming Activity Data. We collect records of your gaming activity on the Platform, including games played, bets placed, outcomes, session durations, and bonus usage. This data is used for account management, dispute resolution, and responsible gaming monitoring.

2.5 Technical & Device Data. We automatically collect certain technical information when you access the Platform, including your IP address, device type and operating system, browser type and version, referring URL, pages visited, and session timestamps. This data is collected via cookies and similar tracking technologies.

2.6 Communications Data. If you contact xb.jili customer support via live chat or email, we retain records of those communications, including the content of messages and any attachments, for quality assurance and dispute resolution purposes.

xb.jili uses the personal data we collect for the following specific purposes:

• Account creation and management: To register your xb.jili account, verify your identity, and manage your account settings and preferences.
• Transaction processing: To process deposits and withdrawals via GCash, PayMaya, bank transfer, and other accepted Philippine payment methods.
• Legal and regulatory compliance: To comply with PAGCOR licensing requirements, Philippine anti-money laundering (AML) obligations under Republic Act No. 9160 (as amended), KYC requirements, and any other applicable Philippine laws and regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools including deposit limits, session reminders, and self-exclusion.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform improvement: To analyse usage patterns, diagnose technical issues, and improve the features and performance of the xb.jili Platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.

Under the Philippine Data Privacy Act of 2012, xb.jili processes your personal data on the following legal bases:

4.1 Contractual Necessity. Processing is necessary for the performance of the contract between you and xb.jili – specifically, to operate your account, process transactions, and deliver the gaming services you have registered to use.

4.2 Legal Obligation. Processing is necessary to comply with xb.jili's legal obligations under Philippine law, including PAGCOR licensing conditions, AML/KYC requirements under Republic Act No. 9160, and the Data Privacy Act of 2012 itself.

4.3 Legitimate Interests. Processing is necessary for xb.jili's legitimate interests in preventing fraud, ensuring platform security, and improving the quality of our services, provided that such interests are not overridden by your rights and freedoms.

4.4 Consent. For certain processing activities, such as sending marketing communications or placing non-essential cookies, xb.jili relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

xb.jili does not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following limited circumstances:

5.1 Regulatory Authorities. xb.jili is required to share certain personal and financial data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where required by law or upon lawful request.

5.2 Payment Processors. To process your deposits and withdrawals, xb.jili shares necessary financial data with our payment processing partners, including GCash (Mynt), PayMaya/Maya, and partner Philippine banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank). These partners are bound by their own privacy policies and applicable Philippine financial regulations.

5.3 Identity Verification Providers. xb.jili may use third-party KYC and identity verification service providers to assist with document verification and fraud screening. These providers process your data solely on xb.jili's instructions and are contractually bound to maintain confidentiality.

5.4 Technology Service Providers. xb.jili uses third-party technology providers for hosting, analytics, customer support software, and game content delivery. These providers act as data processors and are permitted to use your data only as directed by xb.jili and in accordance with this Policy.

5.5 Legal Proceedings. xb.jili may disclose your personal data where required to do so by a court order, subpoena, or other legal process, or where disclosure is necessary to protect the rights, property, or safety of xb.jili, its users, or the public.

6.1 What Are Cookies. Cookies are small text files placed on your device when you visit the xb.jili Platform. They allow the Platform to recognise your device, remember your preferences, and provide a personalised experience. xb.jili also uses similar technologies such as web beacons and local storage.

6.2 Types of Cookies We Use.

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that keep you logged in to your xb.jili account and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and game display options to improve your experience on xb.jili.
• Analytics Cookies: Help xb.jili understand how users interact with the Platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised.
• Marketing Cookies: Used to deliver relevant promotional content about xb.jili games and offers. These are only placed with your consent.

6.3 Managing Cookies. You can control and delete cookies through your browser settings. Note that disabling strictly necessary cookies will affect the functionality of the xb.jili Platform, including your ability to log in and play games. For analytics and marketing cookies, you may withdraw consent at any time via the cookie preference centre accessible from the Platform footer.

7.1 Technical Measures. xb.jili implements industry-standard technical security measures to protect your personal data, including 256-bit SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, firewalls and intrusion detection systems, and regular security vulnerability assessments.

7.2 Organisational Measures. Access to personal data within xb.jili is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data are required to complete data privacy training and are bound by confidentiality obligations. xb.jili conducts regular internal audits of data access and processing activities.

7.3 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, xb.jili will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, as required by the Data Privacy Act. Affected users will be notified promptly where required by law.

7.4 Your Responsibility. While xb.jili takes all reasonable steps to protect your data, you are also responsible for maintaining the security of your xb.jili Login credentials. Do not share your password with anyone, and contact xb.jili support immediately if you suspect unauthorised access to your account.

8.1 Retention Periods. xb.jili retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law. Specifically:

• Account registration and KYC data is retained for a minimum of five (5) years after account closure, as required by Philippine AML regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Gaming activity logs are retained for three (3) years from the date of the activity.
• Customer support communications are retained for two (2) years from the date of the last communication.
• Marketing consent records are retained for the duration of your account and for one (1) year after consent is withdrawn.

8.2 Deletion. Upon expiry of the applicable retention period, xb.jili will securely delete or anonymise your personal data in accordance with our data retention and disposal procedures. Anonymised data (which can no longer identify you) may be retained indefinitely for statistical and analytical purposes.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by xb.jili:

• Right to be Informed: You have the right to be informed of how your personal data is being collected and processed, which is the purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data xb.jili holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data xb.jili holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to xb.jili's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe xb.jili has violated your data privacy rights.

To exercise any of these rights, please contact the xb.jili Data Protection Officer using the contact details in Section 13 of this Policy. xb.jili will respond to all valid requests within thirty (30) days, as required by the DPA.

The xb.jili Platform is strictly restricted to individuals who are at least twenty-one (21) years of age, in compliance with PAGCOR regulations governing online casino-style gaming in the Philippines. xb.jili does not knowingly collect personal data from individuals under the age of 21.

If xb.jili becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage user will be returned to the payment source.

If you are a parent or guardian and believe that your child has registered an account on xb.jili, please contact us immediately using the details in Section 13 so that we can take appropriate action.

The xb.jili Platform may contain links to third-party websites or services, such as payment provider portals (GCash, PayMaya). These third-party sites operate independently of xb.jili and have their own privacy policies. xb.jili is not responsible for the privacy practices or content of any third-party site.

We encourage you to review the privacy policies of any third-party services you access in connection with your use of xb.jili, particularly your chosen payment provider's privacy policy before initiating any transaction.

12.1 Right to Update. xb.jili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. The date of the most recent revision is indicated at the top of this page.

12.2 Notification of Changes. When material changes are made to this Policy, xb.jili will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect. For non-material changes, the updated Policy will be posted on this page with a revised effective date.

12.3 Continued Use. Your continued use of the xb.jili Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must cease using the Platform and may close your account in accordance with the Terms and Conditions.

xb.jili has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the xb.jili DPO using the details below.